Omni Health Platform

The operating system for the modern healthcare business

Growth, care delivery, pharmacy fulfillment and compliance in one connected platform, with a command center over all of it. Every module stands alone and works with the others, so you turn on what you need, when you need it.

  • Multi-tenant SaaS
  • Built on AWS
  • Modular by design
  • Each company's data isolated

How the platform fits together

One command center sits over five modules. Each module is labeled with where it stands today.

Command CenterThe single view over every module
  • Dashboard
  • Analytics
  • Strategy
  • Projects and SOPs
  • Audit trail
  • Compliance
GrowthCRM and marketing
2H 2026
  • Contacts and pipeline
  • Campaigns
  • SEO and AI visibility
  • Claims screening
CommercePayments and orders
In integration
  • Orders
  • Subscriptions
  • Payments
  • Revenue reporting
Care DeliveryOmni Telehealth
Working
  • Patient portal
  • Provider consoles
  • Care protocols
  • EMR vault
PharmagisticsThe supply chain engine
Live, connecting
  1. Procure
  2. Plan
  3. Compound
  4. Allocate
  5. Ship
  • Isolation per company
  • AWS infrastructure
  • Encryption in transit and at rest
  • Role-based access
  • Audit trails

Working means running in Omni's demo environment on synthetic data. Live means in production use for DBM's own businesses.

Command Center Live

Run the whole business from one screen

Leadership sees demand, care, fulfillment and compliance in one place instead of six logins. The operations console shows patients, physicians, encounters in flight, scripts signed, the encounter pipeline and each provider's load at a glance.

  • Portfolio dashboards across every brand you operate
  • Strategy workspace for initiatives, objectives and key results, KPIs and decisions
  • Projects, tasks and an SOP register with owners and review dates
  • An administrative audit trail that is attributable and reviewable

Where it stands: DBM runs its own businesses on the command center today. The clinic-facing operations console runs in Omni's demo environment.

Business Management Console

Growth 2H 2026

Bring in qualified patients, without crossing the line

A customer data platform that resolves identities, scores intent and runs journeys, with each lead's campaign and program carried into intake. Marketing stops at the portal door: no health data flows upstream.

  • Unified contacts and pipeline with segments and scoring
  • Journeys across email and SMS from one workspace
  • Search and AI-answer visibility for the categories you treat
  • Claims screening that flags prohibited marketing claims, such as outcome guarantees, before they publish

Where it stands: the marketing cloud runs live today for DBM's commerce brands. A separate environment built for patient marketing under HIPAA arrives for Omni clinics in the second half of 2026.

Commerce In integration

Every order, subscription and dollar in view

Orders, recurring programs and payments in one place, across brands and fulfillment partners, with payment providers set per brand behind a single interface.

  • Order tracking across brands, channels and fulfillment partners
  • Subscriptions with renewals and refills tied to the prescription
  • Payment providers configured per brand, swappable without touching order logic
  • Revenue reporting across brands

Where it stands: DBM's own storefronts run on this commerce platform today. For Omni clinics, orders and subscriptions are built and payment processing is in integration.

Care Delivery: Omni Telehealth Working

Complete virtual care programs under your brand

A modular, multi-tenant clinical platform hosted on AWS: intake and eligibility, credential-scoped case access, asynchronous review and video visits, prescribing safeguards, and a record that can't be rewritten.

  • Patient portal with intake, consents, visits, messages, check-ins, labs and the health record
  • Provider and support consoles with decision lanes, protocol recommendations and safety flags
  • Care protocols: versioned eligibility rules and visual protocol maps
  • EMR vault: a FHIR record plus a separate append-only copy of every clinical entry

Where it stands: working in Omni's demo environment on synthetic data. The first clinical brand goes live once the HIPAA go-live checklist is complete. See the patient journey or how decisions are made.

Provider console: case review

Pharmagistics Live, connecting

Raw material to doorstep, with every vial traceable

A procurement, production and fulfillment engine built for compounding operations and the brands they serve. Every vial is tracked individually with its own lot, expiry and brand label, so a recall reaches exactly the right packages.

  • Purchasing and receiving of materials, each tracked by lot
  • Batch production with QA release before anything ships
  • Inventory allocated across brands from one reserve
  • Pick, pack and ship with labels, tracking and status written back, plus a partner API with signed webhooks

Where it stands: inventory, production and orders run live in Pharmagistics today. Shipping runs in shadow mode until the first brand goes live, and connecting Omni prescriptions to Pharmagistics is the next step on the roadmap.

Compliance Live

Compliance built in, not bolted on

Track every company on the platform against the 180 controls of the HHS Office for Civil Rights audit protocol, from a dashboard that sits outside the patient-data path.

  • Live status for all 180 controls, per company and across companies
  • A register of 101 SOPs mapped to the controls they satisfy, so one policy closes several controls at once
  • Evidence linked to each control, ready when an auditor asks
  • An assistant that explains controls and drafts policies for your review, and never sees patient data

Where it stands: live and in use.

Your patients, your records, your data

Isolated by design

Each company's records live in its own databases with its own encryption keys. There is no shared patient database.

A record module that stands alone

Clinical records are stored as standard FHIR resources in your own instance, so they can move with you.

Contained risk

Separate databases, keys and sign-in keep an issue in one company's instance away from everyone else's.

Security throughout

Encryption in transit and at rest, role-based access, and write-once audit trails across the platform.

One platform, isolated instances
Your practiceOwn records, own instance, own keys
Company BOwn records, own instance, own keys
Company COwn records, own instance, own keys

Multi-tenant architecture with per-company isolation

Start where you are

Every module stands alone and works with the others. Most companies start with one and add the rest as they grow.

If you areStart withAdd next
A physical clinic adding virtual careKeep your front desk; add online programsCare Delivery and ComplianceCommerce for subscriptions, then Growth
A specialty practice launching a branded programOne program, one brand, your own cliniciansCare Delivery, Commerce and ComplianceGrowth, then Pharmagistics for compounded fulfillment
An operator running several brandsShared clinicians and pharmacies, separate brandsCommand Center over every moduleEach brand in its own isolated instance

See the modules you need, working together

Tell us where you are today. We'll walk through the modules that fit, configured for your specialty, and show you exactly where each one stands.

Book a demo